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Evolt Delivery Guarantees
We offer guaranteed delivery on certain in-stock products. When guaranteed delivery is available on an order, it will be clearly marked on the checkout page with an associated delivery date and fee (if applicable)
If we provide a guaranteed delivery date and a delivery attempt is not made by this date, we will provide a refund of any shipping fees associated with that order.
Note: The order within countdown reflects Evolt’s delivery capability at the moment the page was opened. The delivery day may become unavailable within that time frame, prior to completing your order, due to changes in inventory or delivery capacity. To inquire about a refund, please contact us. Please see our Guaranteed Delivery Terms and Conditions for more details.
Guaranteed Delivery Terms and Conditions
If we provide a guaranteed delivery date on the checkout page, your shipping fees may be refunded if we miss our promised delivery date.
The following requirements must be met to qualify for a delivery guarantee refund:
1. Shipping method selected is shipping option advertised on a product detail page.
2. Order is shipping to eligible address.
3. Your credit or debit card must be successfully charged before the deadline displayed on the checkout page.
4. The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm. Also, delivery scans might be inaccurate.
5. An attempted delivery on or before the guaranteed delivery date meets our delivery guarantee.
6. An offer by the carrier of a delivery appointment on or before the guaranteed delivery date meets our delivery guarantee
To inquire about a refund of the shipping fees you paid on this order, contact us and click "An Order I Placed." Select your order, then select Problem with an order > Shipping or delivery issues > Shipment is late.